"The Navigator" News Blog

Fakes, Frauds, and Charlatans

You know, sales is not an easy profession.  In the absolute best of times, we face a high degree of customer suspicion, high rejection rates, and the other challenges that come with being the tip of … Continue reading Fakes, Frauds, and Charlatans

Stand Out from the Crowd: 4 Ways Salespeople Can Differentiate Themselves

In your customer’s eyes, it’s easy for you to blend in with all the other reps out there. Every industry has its “pattern.”  From the typical business casual uniforms to the cookie-cutter pitches, everyone starts to … Continue reading Stand Out from the Crowd: 4 Ways Salespeople Can Differentiate Themselves

How to Create a Winning Sales Presentation

It happened last week and I cringed.  A new client wanted to know how to create a winning sales presentation and he asked me, “Hey, could you take a look at my slide deck?  I teach … Continue reading How to Create a Winning Sales Presentation

Do Your Customers Like Your Business Model?

“Do your customers like your business model?” is the most important question of 2024.  It’s always been the most important question, really, but too many business owners ignore it.  The reality is that many companies – … Continue reading Do Your Customers Like Your Business Model?

Sales Forecast for 2024

Right now, most companies have already developed their sales forecast for 2024.  Many of them will be fatally flawed, because they only take into account changes in their own marketplace and offerings, but not changes in … Continue reading Sales Forecast for 2024

How to Update Your Hiring Techniques to Attract Younger Sales Talent

The sales profession is changing, and unfortunately, it’s graying.  Statistics show that the average age of a professional salesperson now is 47.1 years old.  Fifteen years ago, that number was 42.  That means that our profession … Continue reading How to Update Your Hiring Techniques to Attract Younger Sales Talent

Four Ways to Improve Your Sales Communications

My friend and speaking coach, Patricia Fripp, has a phrase that I love.  She likes to say, “Specificity brings memorability.”  She’s right – and she’s getting more and more right every day.  What she means is … Continue reading Four Ways to Improve Your Sales Communications

How to Build a Sales Culture in Your Organization

In my years of experience in working with (and for) companies large and small, I have discovered that there is a common element to the most successful businesses.  The most successful companies have a sales culture.  … Continue reading How to Build a Sales Culture in Your Organization

How to Overcome Cold Call Reluctance

Apparently, the old “How to overcome cold call reluctance” techniques are making their rounds again.  I’ve gotten three webinar solicitations in the last two weeks for webinars like these, and looking at the outlines, it’s the … Continue reading How to Overcome Cold Call Reluctance

How to Easily Spot AI Blog Posts – And How to Use AI Properly

Hey there, savvy sales champs! Ever thought about having a secret weapon that boosts your sales game? Enter ChatGPT, your new best buddy in the sales world. It’s like having a Jedi master of conversation on … Continue reading How to Easily Spot AI Blog Posts – And How to Use AI Properly