"The Navigator" News Blog

How to Recover From a Mistake

Whoops!  We’ve all been there, right?  You make a mistake.  How do you recover from a mistake? Maybe it’s a big one, maybe it’s a small one.  I made one last week in this space.  I … Continue reading How to Recover From a Mistake

How to Get Rid of Schrodinger’s Proposals

You might be familiar with the scientific paradox called “Schrodinger’s Cat.”  If you’re not, here’s an extremely simplified version.  In 1935, Erwin Schrodinger suggested that, if you were to place a cat into some sort of … Continue reading How to Get Rid of Schrodinger’s Proposals

Is it a Supply Chain Problem, or a “You Chain” Problem?

We all know that things are difficult right now in the economy.  Product shortages abound.  Finding employees is a challenge.  In some areas, restrictions on the operation of your business still exist.  Costs and prices continue … Continue reading Is it a Supply Chain Problem, or a “You Chain” Problem?

The Best Ways to Keep Your Remote Team Happy and Motivated

When implemented correctly, remote working can benefit your employees. A better work-life balance, an increase in productivity, and greater work flexibility are just some of the many perks that remote working can provide your team. But … Continue reading The Best Ways to Keep Your Remote Team Happy and Motivated

How to Sell Anything to Anyone, Every Time!

I just lied to you when I said I could tell you how to sell anything to anyone.  Right there, in the title, I told a lie.  But I have a reason.  You see, I’m tired … Continue reading How to Sell Anything to Anyone, Every Time!

How to Get a Testimonial – The Easiest Way

Testimonials are the very best marketing materials you have, bar none.  I truly don’t care how good your marketing department is, how much you invest in marketing materials, etc.  You will never have a better marketing … Continue reading How to Get a Testimonial – The Easiest Way

How to Prepare For a Sales Call

I’ll be honest.  How to prepare for a sales call is something that is so fundamental that I forget to write about it.  For one thing, it’s not all that “sexy;” it’s much more fun to … Continue reading How to Prepare For a Sales Call

A Good Sales Job Shouldn’t Hurt Your Conscience.

A few days ago, I got a message from a salesperson who used to work for me many years ago, when I was a sales manager. It said, “Troy, you’re not going to believe this, but … Continue reading A Good Sales Job Shouldn’t Hurt Your Conscience.

My Top Five Rules of Successful Selling

If you’ve read my work before, you know that one of my common statements is that our profession of selling has changed more in the last ten years than in the hundred years previous.  That’s 100% … Continue reading My Top Five Rules of Successful Selling

How to Retain Customers – The Very Best Way

Time for another “renewing an old post” post.  This one is even more important now, given the challenges of 2020; for many of us, retaining our customers is our lifeblood. We talk a lot about how … Continue reading How to Retain Customers – The Very Best Way