"The Navigator" News Blog

If You Haven’t Already Updated, It’s Time.

Boy, has our world changed, am I right? Thirty days ago, we were rocking and rolling along with not a care in the world. Now, unless you live in a select few states, you’re basically on … Continue reading If You Haven’t Already Updated, It’s Time.

Buy American? Sounds Great! Can We?

I know this one will be a bit controversial. That’s okay; I’m no stranger to controversy. I’ve seen a lot of comments on Facebook, Twitter, and on LinkedIn saying, “When this is over, we all need … Continue reading Buy American? Sounds Great! Can We?

How To Work “Normally” During Covid-19

Well, here we are in Covid-19 for what I will call “shutdown week two.” I know this goes out all over the world, but I’ll update on my situation, and then I have some thoughts about … Continue reading How To Work “Normally” During Covid-19

What I Won’t Be Offering During COVID-19

I don’t need to tell you, right now, that we are undergoing a huge upheaval in our society.  I obviously don’t know where you live or what measures are being taken during the COVID-19 crisis, but … Continue reading What I Won’t Be Offering During COVID-19

Here’s a Tip: Love the Activity, Not the Result!

How to Succeed at Sales I saw the following post on a Facebook sales group, and quite frankly was shocked by what I read: “If you waste another’s salespersons day and you don’t buy from them, … Continue reading Here’s a Tip: Love the Activity, Not the Result!

Buy Today, Dang It!

Growing up, in Topeka, Kansas, there was a furniture store called “Crazy Bob’s Discount Furniture”. Every decent-sized city had one of these. You’d see the TV commercials with Crazy Bob telling you about how the prices … Continue reading Buy Today, Dang It!

What’s Your Career Level?

When I was recruiting, and even now as I work with clients on hiring salespeople, I see salespeople referring to their “career level” and getting it wrong. Mostly, it’s salespeople who call themselves “Senior Salespeople” but … Continue reading What’s Your Career Level?

Are You Focused On Your Competitors Or Your Customers?

I had an interesting conversation last week. I was talking to a prospective client and toward the end of the conversation, he said, “You should know that I’m talking to one of your competitors, too. Would … Continue reading Are You Focused On Your Competitors Or Your Customers?

“My Customers Won’t Give Me That Kind of Time!”

In my training, my writing, and my speaking, I promote and advocate a very comprehensive level of questioning of your customers. One pushback I always get is – “Come on, Troy, my customers are far too … Continue reading “My Customers Won’t Give Me That Kind of Time!”

Your Messaging and Lewis Black

Lewis Black is one of my favorite comedians.  Not only are his routines hilarious, I love his “angry guy” delivery.  It’s good catharsis and good laughs at the same time.  Now, Lewis isn’t known for giving … Continue reading Your Messaging and Lewis Black