"The Navigator" News Blog
New Video – Should You Ask If It’s a Bad Time to Talk?
One of the most common questions I am asked is if salespeople should ask if it’s a good or bad time to talk on a prospecting call. In this video, I answer that question.
New Video – What Makes a Good Business Card?
Not all business cards are created equal. This video will give you a few quick tips on producing one that works!
Troy Harrison Answers: How Can I Keep Customers From Taking My Ideas and Buying Elsewhere?
This is one of the most vexing situations in sales – but Troy tells you how to handle it in this video.
What Does “Accountability To Your Customers” Mean?
What does it mean to be “Accountable to your customers?” Yesterday, I was eating lunch when one of my pet peeves occurred. I was having lunch at one of my favorite restaurants, and I ordered chicken … Continue reading What Does “Accountability To Your Customers” Mean?
New Video – 5 Steps For Handling Customer Complaints
How you handle a customer complaint is critical. This video shows you a quick 5-step process for doing it right.
New Video: Why “Industry Experience Required” Results in Bad Hires
If there are any three words that almost always signal that a bad hire is about to happen, it’s these three – “Industry Experience Required.” In this video, I explain why – and tell you what … Continue reading New Video: Why “Industry Experience Required” Results in Bad Hires
New Video – Introducing Troy Harrison’s Unconventional Guide to Sales Management Success!
If you would like to be a GREAT sales manager, you need this course! https://www.youtube.com/watch?v=TSi_VsiRa84
New Video – The Core Beliefs of Successful Salespeople
The most important sale you can make is….yourself. In this video, I explain what you have to sell yourself on.
New Video – The Most Important Trait for Today’s Professional Salesperson
What is the most important trait for today’s salesperson? It’s intellectual curiosity – and I explain why in this video.
New Video – Updating Your Sales Techniques
Are your sales techniques fit for a museum?
