"The Navigator" News Blog

New Video – The “Person Who” Call – A Sales Killer

One of the most common techniques in sales is also one of the most destructive.  I’ll explain why.  

Featured Article on DealerMarketing.com

Well, I’m getting exposure in another market, and this one is near and dear to my heart.

Continuous Improvement – It Matters.

Are you continuing to learn?  Or have you stopped – and when did you stop? Last week, I had a speaking engagement that went really well, but I didn’t really understand how well until I received … Continue reading Continuous Improvement – It Matters. →

5 Ways to Maximize Your Training Experience

I could see the storm building.  It was during a training session, and the salesperson who was role-playing was not doing a good job.  And, by “not doing a good job,” I mean that he wasn’t … Continue reading 5 Ways to Maximize Your Training Experience →